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Business Analyst Course Outline

Who should attend
New business analysts
Experienced business analysts looking to update their skills and understanding of their role
Project managers who incorporate business analysis roles in their projects
Managers that have business analysts on their staff
Individuals with a general understanding of database concepts and programming and systems development

What you will accomplish
Describe the relation between projects and processes
Describe three major project development methodologies
Discuss the basics of enterprise analysis and its impact on project selection
Learn the communications processes and how they can impact project requirements
Determine each participant communications style (BEST profile) and how that understanding can help in eliciting requirements
Gather and document user requirements using the following techniques
Collaborative sessions
Using the Work Breakdown Structure
Use case basics
Business process analysis
Modeling the business
Fundamentals of Process Modeling
Requirements validation through Data Modeling
Testing fundamentals and quality assurance

Course Outline

1.1 BA Responsibilities
1.2 Communications
1.2.1 Information distribution
1.2.2 Communications styles
1.3 Documentation strategy

Requirements Gathering
2.1 Levels of requirements on a project
2.2 Identifying needs vs. wants
2.3 Techniques for gathering requirements
2.3.1 Interviewing
2.3.2 Prototyping
2.3.3 Use Cases
2.3.4 Collaborative Workshops
2.3.5 Work Breakdown Structure
2.3.6 Business Process Analysis
2.3.7 Use Cases
2.4 Ranking requirements

3.1 Business Process Analysis
3.1.1 Business Process Improvements (BPI)
3.1.2 Business Process Reengineering (BPR)
3.2 Data Modeling
3.2.1 Fundamentals
3.2.2 Entity Relationship Diagrams

Fundamentals of testing
4.1 Testing strategy
4.2 Ensure project quality and quality of the product
4.3 Test scripts

5.1 Software/Product Requirements Outline
5.2 Use Case Template
5.3 Test Plan Template

Practical Application Sessions
6.1 Determine your own Communication Style
6.2 Interview a project sponsor
6.3 Develop Use Cases and a Use Case Diagram
6.4 Gather requirements while developing a Work Breakdown Structure
6.5 Create a Business Process model
6.6 Design and facilitate a Requirements-Gathering session
6.7 Develop a high-level Requirements Document
6.8 Develop an Entity Relationship Diagram
6.9 Create a Project Test Plan